COVID-19 Frequently Asked Questions

Below are common questions, answers, and resources for our NorthStar Anesthesia clinicians and corporate employees. We will keep this information updated on a regular basis. If you have questions that are not addressed below, please reach out to infection.control@northstaranesthesia.com.

  • Is there a reliable source to teach appropriate donning and doffing techniques of the PPE?

     The video link below is another excellent source of information for the need and the process for safe PPE donning and doffing.  Please keep in mind when doffing the equipment that it may be contaminated and extra precaution should be taken if you have been exposed to SARS-CoV-19 virus.

    Video: Donning and Doffing PPE

  • My hospital has a limited supply of N95 masks. Can I re-use my N95? How can I decontaminate and store the masks we do have?

     Stanford University and 4C Air, Inc. published March 25, 2020: Can N95 facial masks be used after disinfection? And for how many times?

    https://m.box.com/shared_item/https%3A%2F%2Fstanfordmedicine.box.com%2Fv%2Fcovid19-PPE-1-1

    Summary: 

    “Bleach and microwaves were failures at point of care because the bleach gases (skin and respiratory irritants) remained after multiple strategies were used to remove them, the microwave melted the masks and soaking them first led to reduced filtration. EtO, UVGI, and hydrogen peroxide decontamination were safe and effective in the models tested but it is not known if they would retain filtration, material strength, and airflow integrity with repeated use. EtO, UVGI, and hydrogen peroxide limitations include time from decontamination to reuse and available space and materials to decontaminate in an OR setting. 70C /158F heating in an oven (not your home oven) for 30min, or hot water vapor from boiling water for 10 min, are additional effective decontamination methods” (“N95 Mask UPDATE”; pp 5, 6)

    N95 Filtering Facepiece Respirators Decontamination and Reuse (FFR-DR)

    N95 reuse is certainly not optimal, however if faced with a choice of reusing an N95 vs. improvising (using a mask which hasn’t been certified or fit-tested), the clear choice is to decontaminate and reuse (DR).

    The following are some suggestions based upon the primary sources below when reusing an N95 mask: 

    • Decontaminate if possible between uses. This will depend heavily on the equipment and processes available in your facility or locality. 
    • Prior to entering the anesthetizing location don your N 95 mask and then place a surgical mask over the N95 followed by a plastic face shield.
    • Always wear an N95 mask, surgical mask, plastic face shield, full gown, gloves (double glove) and adhere to universal precautions when interacting with a known or suspected COVID (+) patient.
    • Once you have donned your N95 mask do not remove until the end of your shift (extended use). The surgical mask which was placed over the N95 can be removed between cases.

    Manufacturers say to use the masks up to 8 hours and discard, however if decontaminated and stored properly the mask may be reused multiple times (dependent upon time of usage and decontamination technique).

    Covering with a surgical mask and full-face shield (e.g., use of barriers) may help prevent droplet spray contamination.  Face shields will be more protective than goggles from droplet contamination.

    It is highly advisable that you review the primary literature (see links below) to evaluate your local decontamination resources.

    Evidence based ultraviolet germicidal irradiation information from the University of Nebraska should be reviewed and evaluated for local practicality (see below).

    • Do not soak in bleach (see NIH article below) and do not use alcohol as it will disrupt the electrostatic surface charges necessary to trap viral particles.

    Centers for Disease Control 

    https://www.cdc.gov/niosh/topics/hcwcontrols/recommendedguidanceextuse.html

    Existing CDC guidelines recommend a combination of approaches to conserve supplies while safeguarding health care workers.

    The decision to implement policies that permit extended use or limited reuse of N95 respirators should be made by the professionals who manage the institution’s respiratory protection program in consultation with their occupational health and infection control departments.

    Extended use is favored over reuse because it is expected to involve less touching of the respirator and therefore less risk of contact transmission. 

    • A key consideration for safe extended use is that the respirator must maintain its fit and function.

    Discard N95 respirators following use during aerosol generating procedures. 

    Decontaminate and hang used respirators in a designated storage area or keep them in a clean, breathable container such as a paper bag between uses.  Discard the paper bag between uses since the inside of the bag may be contaminated.

     

    APIC - Association of Professionals in Infection Control and Epidemiology

    https://www.apic.org/Resource_/TinyMceFileManager/Advocacy-PDFs/APIC_Position_Ext_the_Use_and_or_Reus_Resp_Prot_in_Hlthcare_Settings1209l.pdf

    Refers to CDC guidelines for conserving respirators and discusses alternatives to N95 respirators, including powered air purifying respirators (PAPRs)

    Extending the use or reusing respiratory protection is preferred over prioritizing the allocation of N95 respirators and surgical/procedure masks based on exposure risk.

    Consider labeling the respirator with the user’s name to prevent staff from reusing another’s respirator; labeling should be written on the straps whenever feasible to prevent damage to the respirator

    AJIC - American Journal of Infection Control

    https://www.ajicjournal.org/artic…/S0196-6553(18)30140-8/pdf

    https://www.ncbi.nlm.nih.gov/…/PMC46994…/pdf/nihms747549.pdf

    University of Nebraska**

    https://repository.netecweb.org/items/show/838

    **UVGI based decontamination methods, including UV tower and bulb description with workflow process.

    UVGI requires appropriate UV equipment.  UV dosing (joules/cm2), temperature and humidity measurements may be necessary to ensure appropriate decontamination.

    The UVGI method requires dose-dependent decontamination period, however this method “may be most suitable for large-scale applications due to simplicity of use and ability to rapidly scale”.

    The results of the NIH study indicate FFR-DR (Decontaminate and Reuse) can be effective. Building on a 2011 study (Heimbuch et al), this study evaluated the decontamination efficiency of an optimized UVGI dose (1J/cm2) delivered to an intact FFR contaminated with both H1N1 influenza and a soiling agent.

    For FFR-DR, FFR face pieces pose the greatest challenge for UVGI disinfection, whereas FFR straps can likely be disinfected through alternative means (e.g. disinfecting wipes).

    Annals of Work Exposure and Health (2012)

    https://academic.oup.com/annweh/article/56/1/92/166111

    This study showed that three decontamination methods (UVGI, MGS, and MH) satisfactorily decontaminated the 3M 1860s and 1870 FFRs as measured by a virus culture method.

    Within the constraints of the experiment, the three methods were all completely effective for the decontamination of FFRs as assessed by a culture method. These conclusions are further supported by data reported by Heimbuch et al. (2011) in which H1N1 droplets and droplet nuclei applied to six models of FFRs were decontaminated using the same three energetic methods described here.

    These findings suggest that, when properly implemented, these decontamination methods could suppress cross-contamination through contact with FFRs during situations in which reusing FFRs is necessary. However, these conclusions apply only to the models tested in this study.  

    Although this study did not investigate the effect of these treatments on fit, Viscusi et al. (2011) reported no significant decrease in the protective capability of FFRs following decontamination.

    Caveat:  The consideration for reuse of FFRs following decontamination must address two major issues: first, whether the FFR retains full function and provides a similar level of protection after treatment and second whether the decontamination treatment is effective at reducing the infectious capability of the targeted organism. This study focused primarily on the second point and the development of methods for accurate assessment of the amount of virus contaminating the FFR and the amount removed by the decontamination method.

    Annals of Occupational Hygiene (2009)

    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2781738/

    Although there are currently no guidelines for the level of decontamination required for contaminated FFRs, multiple FFR-DR methods have shown significant reductions in virus viability.  The decontamination method must remove the viral threat, be harmless to the user, and not compromise the integrity of the various elements of the respirator.

    Vaporized Hydrogen Peroxide (VHP) decontamination is an option for N95s, if your facility that has this.  Hydrogen peroxide vapor is often used to disinfect entire rooms, but a chamber can be made for purposes of mask disinfection.

    UVGI is another option but is limited by available equipment, as discussed above (Univ of Nebraska and AJIC).

    Ethylene Oxide (EtO) is used in a wide range of work settings as a sterilant or fumigant, including healthcare diagnosis and treatment facilities, and medical products manufacturing.

    Microwave oven irradiation and bleach baths were found to be the “least desirable”.

    3M Surgical N95 Infographic

     https://multimedia.3m.com/…/surgical-n95-vs-standard-n95-wh…

    Medical/surgical N95s are appropriate.  Hardware store masks have not been studied for efficacy.

  • Is there guidance around the use of Personal Protective Equipment when managing our patients?

    Here is CDC's most updated PPE information:  https://www.cdc.gov/coronavirus/2019-ncov/infection-control/infection-prevention-control-faq.htm

  • There is concern about the availability of N95 masks - how can we optimize the supply?

    The CDC has a strategy specifically addressing this concern: https://www.cdc.gov/coronavirus/2019-ncov/hcp/respirators-strategy/index.html 

  • When can I return to work after I have been on home quarantine for COVID 19?

     Per the CDC (https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/hcp-return-work.html#practices-restrictions), there are two options for determining when a person may end home isolation, using either (1) a test-based option or (2) a non-test based option (a time-since-illness and time-since-recovery).

    • Test-based strategy  (simplified from initial protocol): Persons who have COVID-19 who have symptoms and were directed to care for themselves at home may discontinue home isolation under the following conditions:
      • Resolution of fever without the use of fever-reducing medications; and
      • Improvement in respiratory symptoms (e.g., cough, shortness of breath); and
      • Negative results of an FDA Emergency Use Authorized molecular assay for COVID-19 from at least two consecutive nasopharyngeal swab specimens collected ≥24 hours apart (total of two negative specimens).

     Individuals with laboratory-confirmed COVID-19 who have not had any symptoms may discontinue home isolation when at least seven days have passed since the date of their first positive COVID-19 diagnostic test and have had no subsequent illness. 

    • Non-test-based strategy  (Time-since-illness-onset and time-since-recovery strategy): Persons with COVID-19 who have symptoms and were directed to care for themselves at home may discontinue home isolation under the following conditions:
      • At least three days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and
      • Improvement in respiratory symptoms (e.g., cough, shortness of breath); and
      • At least seven days have passed since symptoms first appeared.
  • If I’m pregnant, am I more susceptible or at increased risk for COVID-19?

     There are few published reports at this time referring to SARS-CoV-19. 

    Pregnant women experience immunologic and physiologic changes which make them more susceptible to viral respiratory infections, including COVID-19 when compared to the general public.

    In a limited case study (published in peer-reviewed literature) a series of infants born to mothers with COVID-19 none of the infants have tested positive for SARS-CoV-2.  Additionally, no significant viral load has been detected in samples of amniotic fluid.

    https://www.cdc.gov/coronavirus/2019-ncov/hcp/pregnant-women-faq.html

    https://emergency.cdc.gov/coca/calls/2020/callinfo_031220.asp?fbclid=IwAR3Qxb6mPWemfg1YpK90gcdbwO1iMj9CUOTgECOxXtK6xN9KNN0o1hXXNbE

  • Is there guidance for caring for our L&D patients during this time of SARS-CoV2 pandemic?

      Yes, Society of Obstetric Anesthesia and Perinatology and Society for Maternal Fetal Medicine have issued a joint statement on Labor and Delivery COVID 19 Considerations. Click here to view the document.

  • Do we have guidance around managing the airway for patients?

      Here is a very comprehensive guide for COVID-19 Airway Management protocol: https://icmanaesthesiacovid-19.org/airway-management

    Here is an infographic for you to download and post in your anesthesia office, ICUs, and EDs: APSF Airway Infographic

    American Patient Safety Foundation has also developed a resource center for COVID-19 information: https://www.apsf.org/novel-coronavirus-covid-19-resource-center/

     

  • My hospital has limited N95 masks. Is there a method to make my own mask?

    A professionally manufactured N95 mask is always preferred, however if no alternatives are available you might consider the following video technique.

    A surgical mask placed over the filter intake may also provide additional protection.

    https://www.youtube.com/watch?v=Es_iY5WJdmI

  • Is there an effective, inexpensive barrier protection device to protect the OR and teams during intubation and extubation (aerosol generating procedures)?

     Some NorthStar teammates are finding success with the “intubating box”.  It is simple to use, inexpensive and can be cleaned with bleach or alcohol between uses.

     Click here or visit https://intubationbox.com/

  • Does NorthStar have a surge playbook for clinical leaders?

    Yes - click here* to access the document.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Does NorthStar have a checklist of considerations for restarting elective cases?

    Yes - click here* to access the document.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • There are so many changing rules and recommendations about travel. Where can I find the latest?

    The CDC is continuously changing their recommendations as the Covid-19 situation changes.  If you have traveled to China, Iran, most European Countries, United Kingdom and Ireland, you will be required to quarantine for 14 days.  This also applies to South Korea.  If you want to see the latest specifics from the CDC, use this link- https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

  • If asked by administrators are NorthStar anesthesia providers expected to perform non-anesthesia services at our facilities?

    We understand these are dynamic times and are here to support the local community of patients and providers. However, we are contractually permitted to provide anesthesia care to patients at each of our facilities. Our providers are trained in providing this care and are covered to provide these services to patients. Our providers should be expected to provide the high-level of care contracted with NorthStar. Unnecessary exposure to non-anesthesia patients puts providers at risk and may limit our ability to provide upcoming anesthesia needs. We are here to support the patients that are impacted by COVID-19, however, we cannot ask our providers to provide clinical care that they are not comfortable providing. We will support both the facility and patients when and where our expertise allows.

  • If surgeries are postponed due to COVID-19, how is the reduction in staffing shared across the team?

    The clinical and operations leadership are working closely to design a staffing framework that meets our facility surgical demand and ensures that we maintain staff for when surgical cases resume. Each Chief and Medical Director as well as the regional clinical and operations leaders should determine the best approach to ensuring that coverage is provided, and reduction of provider staffing is spread equitably across the team.

  • If my City, State or local jurisdiction has a shelter in place order will I still be able to commute to work?

    Yes.  Our provider’s work falls in the category of “Essential Services” and because of that, you are able to continue to go to work.  Furthermore, NorthStar believes that you should not experience any issues commuting to work as long as you have your facility badge; however, as an extra precaution, we are supplying our clinicians with a letter to carry with them to show to law enforcement, if needed, to further verify their employment.  Click on your state below to download the letter*:

    Illinois

    West Virginia

    Pennsylvania

    Ohio

    Michigan

    *These documents are restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Can I take a voluntary unpaid leave of absence (LOA) instead of using PTO? (Updated April 14, 2020)

    Yes.  During this unprecedented crisis, we understand that some teammates may need to be home due to the impact of COVID-19 on our daily lives.  Therefore, we are allowing teammates the option to take a voluntary unpaid LOA.  However, if you are requesting to use PTO you must seek prior approval from your Medical Director or Chief CRNA prior to contacting NorthStar benefits team.  For more information on how to request this, click here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • If I need time off related to the COVID-19 crisis, can I take PTO without prior approval? (New April 3, 2020)

     No.  During this unprecedented crisis, we understand that some teammates may need to be home due to the impact of COVID-19 on our daily lives.  We can offer previously unscheduled PTO to many teammates, however, we also have facilities in “hot spot” locations that have a critical need for staffing.  We will need to make a determination about new PTO requests based on all relevant factors.  If you would like to take PTO, please contact your Medical Director or Chief CRNA for approval, and also contact the NorthStar benefits team. 

    More information is available here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • If my schedule has been reduced because of a decline in volumes, can I choose to take unpaid time off instead of PTO?

    For information on this topic, click here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Who do I contact if I still have questions related to taking a voluntary or involuntary leave of absence (LOA)?

    Please reach out to our NorthStar Benefits Team. They are monitoring this mailbox and working tirelessly to respond to questions as promptly as possible.

  • What steps do I take if I am hurt, injured, or exposed at work?

    Click here for answers to our most Frequently Asked Questions including information on who to contact and instructions on reporting an injury or exposure.

  • Need to see a doctor while at the same time limiting your exposure to germs and viruses?

    Our health plan benefit includes telehealth coverage through MDLIVE.  If covered employees or their qualified dependents have symptoms of the coronavirus, MDLIVE board-certified doctors are available to help 24/7.

    Through this service, physicians can assess your condition and help determine the necessary next steps, all from the comfort of your home.  Along with the coronavirus, MDLIVE physicians can diagnose and treat many other common illnesses.

    Quality healthcare in the comfort of your own home is just a click away!  Click here to view available options for accessing MDLIVE.

  • Is a voluntary LOA available to all employees during this period of low census (regardless of reason)?

    For information on this topic, click here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • What is NorthStar's stance on the appropriate use of social media?

    We understand that social media can be an important way to connect with family, friends, and co-workers across the globe. However, the use of social media also presents certain risks and carries with it certain responsibilities, especially in a time of crisis like we are experiencing. Please click here* for more information about NorthStar's Social Media Policy.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • How do I change my 401(k) deferral amount (the amount that comes out of my paycheck)?

    Please click here* for information about how to change the amount.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Who do I contact about Unemployment Benefits?

    We've received a number of questions about whom to contact for unemployment benefits. Generally, unemployment benefits are not available unless your position has been terminated. However, based on recent legislation passed by Congress there may be some relief available due to a reduction in hours without a total job loss. Questions about how this new legislation will be implemented by each state should be directed to your state’s Unemployment Insurance Program. Unfortunately, the NorthStar Benefits Team cannot advise you on state rules or requirements.   

    Many states require you to file for unemployment benefits on the web and others provide toll-free numbers. You do not have to visit your state’s UI office to file. When on your state’s website you will be able to find details on their UI program, including any additional flexibility offered to those impacted by COVID-19. Please be advised that each state sets its own UI benefits eligibility guidelines, these are not determined by NorthStar, and each state has a different formula for determining the minimum amount of work needed to obtain benefits in that state. 

     Once you have started the process with your state, that state will reach out to NorthStar to provide general information on your employment. Upon receipt, NorthStar will quickly respond with the requested information to your state so that they can continue their determination of your eligibility. 

  • Does NorthStar have any resources for employees to help manage stress and emotions during this time of crisis?

    Click here* to learn more or use the services available.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • My childcare needs have changed. Can I modify Dependent Care Flexible Spending Account (FSA) elections?

    Yes.  There are options to modify, suspend or add an election.

    • Suspend your election: If your daycare has closed and is not billing you for services, you may consider suspending your election. Should you choose to do this you may re‐elect once your daycare service resume.
    • Modify your election:

    o  You may increase or decrease your election if your daycare provider has adjusted their fee schedule during this time.

    o  If a child is switched from a paid provider to “free care” (i.e. neighbor or relative) or no care.

    • Add an election: Should your family needs require that you seek new provider services that have a cost, you may add an election. For example, you could consider hiring a babysitter to care for your children while you are working in your home. This will qualify so long as the babysitter is over the age of 19 and is not your spouse, the parent of the child, or anyone you can claim as a dependent on your tax returns.

     To make a Dependent Care Flexible Spending Account (FSA) change, reach out to Benefits@NorthStarAnesthesia.com

     * as a reminder, if your child turns 13 during the plan year, you are only eligible to be reimbursed for care for them while they were under age 13, unless they are physically or mentally incapable of caring for themselves.

  • I’ve heard that there were some Health Saving Account (HSA) changes included in the recently passed in the Coronavirus Aid, Relief, and Economic Security (CARES) Act. What are they?

    The CARES Act was signed into law on March 27, 2020 as an additional piece of legislation crafted to help Americans during the COVID-19 pandemic and it includes a number of provisions that affect your benefits and we’ve outlined a few of the highlights below. 

    OTC products as eligible expenses

    The CARES Act permanently reinstated over-the-counter products (like aspirin and other pain medications, allergy medication, etc.) as eligible expenses for Health Savings Account (HSA)  funds without a prescription. This reverses laws put in place by the Affordable Care Act nearly 10 years ago, which stated that those expenses were only eligible for reimbursement with a prescription. This change takes place retroactive to January 1, 2020.

    Menstrual care included as eligible

    Menstrual care products were also added as eligible expenses as part of the legislation. That means employees can now use their HSA funds to purchase items such as tampons, pads and menstrual sponges. This change also takes place retroactive to January 1, 2020.

    HDHPs and telehealth services

    The CARES Act temporarily allows High-Deductible Health Plans (HDHPs) with an HSA like ours to cover your use of Blue Cross and Blue Shield’s MDLive at no cost to you.  If you are a participant in our Medical plan, with MDLive you can consult a board-certified doctor for non-emergency situations by phone, mobile app or online video 24 hours a day, 7 days a week. Virtual visit doctors can even send e-prescriptions to your local pharmacy.  From now until May 31, 2020, Blue Cross and Blue Shield is waiving the normal $44 copay for this service.  Click here* to find more information about how to use MDLive.

     Both provisions for OTC and menstrual products are ongoing without an expiration date. See the IRS publication 502 for the comprehensive list of what is covered under these provisions.

     Visit optumbank.com for the latest developments and up-to-date information on regulation changes related to your health care spending account.

     *  Please note that you may attempt to purchase OTC drugs and medications or menstrual care products with your Optum Bank card and be unable to. This is because individual merchants, like pharmacies and convenience stores, must update their point of sale (POS) system to now recognize these products as qualified medical expenses for HSAs and that will take time.  If that occurs, use your payment card as you normally would for these purchases, and if the sale will not process, you can pay out of pocket with the option to reimburse yourself with account funds.

    **  As a reminder, keep your itemized receipt or explanations of benefits, which are needed to verify each purchase so you can be reimbursed.   To submit a claim for reimbursement, sign in to optumbank.com and select “File a Claim” from the “I want to” section. 

  • I’ve heard about the new Families First Coronavirus Response Act. Does it apply to NorthStar?

    No.  These guidelines are not based on facility size; they are based on Company size.  NorthStar has more than 500 employees and as a result isn’t covered by the Families First Coronavirus Response Act.

  • COVID-19 is causing me a financial hardship. Are there any special dispositions available for me to access funds from my 401(k)?

    In an effort to give our teammates more control over their funds during a time of emergency, NorthStar is allowing its 401(k) participants facing financial hardship to have greater access to their retirement accounts.

    Please click here* for more information.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • How can I get the no-cost estate planning offered through the MetLife Healthcare Heroes Program?

    On Monday, MetLife launched a no-cost estate planning program designed to help bring peace of mind to front-line healthcare providers. Please click here for more information and FAQs.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • How can I take advantage of 401k Loan Payment Suspension and other changes?

    In April, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) brought several changes to 401(k) plans that NorthStar was able to offer its employees (i.e. special distributions and increased loan amounts). An additional benefit offered through the CARES Act is the ability to suspend, for one year, any 401(k) loan payments due between March 27, 2020, and December 31, 2020. If you have a 401k loan for which you need to suspend payments under the CARES Act, all you’ll need to do is complete the attached request form and return it to Lincoln Financial using the instructions listed on page 2 of the form. (Keep in mind that if you take this action, interest will still accrue.)

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • How do I get IT help working remotely or trying to access a system?

    Just send an email to helpdesk@northstaranesthesia.com and your request will be routed to our IT Service Desk.

  • What if someone needs to reach me when I’m not at work?

    Please help us ensure that we have the most up to date information on file for our employees should we need to reach all teammates, including those not at the office at the time, by reviewing your Personal and Emergency Contact information in Workday to ensure it is correct.

     Click here for step by step instructions for reviewing and updating your information in Workday.  Please be aware that contact information is updated with the least number of steps in Workday when doing so from a computer.   Click Here to Login to Workday

  • How do I track COVID-19 related time off in Workday and Polaris?

    For specifics related to logging time off, click here for Polaris and here* for Workday information. Providers, please note that it is important you track time off in Polaris (as well as Workday) to ensure facility schedulers have the most up-to-date information to inform daily staffing arrangements.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • How do I track my time for ICU Work and Airway Management and use the COVID-19 Case Tracker?

    Thank you for continuing to track your time in Workday for ICU Work and Airway Management. Click here for instructions, if needed. As a reminder, please make sure you or a member of your team is updating the COVID-19 Case Tracker daily for your location.

  • How do I request Paid Time Off using the Relief Fund in Workday?

    For step by step instructions on how to request Paid Time Off using the Relief Fund in Workday click here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Visit our new Spotlight web page for pictures and stories about our amazing providers!

     We've moved our Spotlight stories and pictures to a website. Click here* to access it!

    *The website is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • What is Spotlight?

     

    NorthStar's Spotlight program is a way to highlight a team or individual effort, show appreciation, or share an impactful experience. Our hope is that these stories will help sustain us during the crisis and serve as a reminder of our shared humanity in these trying times. 

    For more information, please click here*.

    *This document is restricted to NorthStar Anesthesia employees only. You will be prompted to login using your NorthStar credentials to access the document. For assistance in logging in, please contact helpdesk@northstaranesthesia.com.

  • Spotlight: PPE from World Vision for NorthStar providers

     https://vimeo.com/405956837/c4f0b4a67a

     

  • Spotlight: Dr. Susan Vinci at Norton Hospital for her design contributions to the FirstBuild intubation shields.

    https://nortonhealthcare.com/news/https-nortonhealthcare-com-news-norton-healthcare-ge-appliances-firstbuild-create-plastic-boxes-protect-caregivers/ 

  • Spotlight: Coco Tjen for his leadership during this turbulent time and all the Midtown anesthetists at the Piedmost Midtown Campus in Columbus, GA for their teamwork and contributions.
  • Spotlight: Special thanks to the physicians and CRNA leaders at TRMC in Warren, OH for their active participation, flexibility, communication, and support of one another.
  • Spotlight: Ying Ding who has worked tirelessly to procure PPE donations and Toni Schmittling for volunteering time after her shift to help in an overwhelmed ER, both at Detroit Medical Center.
  • Spotlight: Grey Guffey at Baylor for constructing plexiglass intubation boxes for our teams at AWH and Main.
  • Spotlight: Lenny Olivares, chief CRNA and Kimbra Click, assistant chief, at Franciscan spent countless night and weekend hours scouring the Chicagoland area to obtain PPE for their teams. Kimbra’s family made airway boxes for each campus as well.