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Case Study: Managing Anesthesia Services at Trinity Health’s Mercy Hospital and Medical Center

NorthStar’s more productive and efficient model of anesthesia care has had an impact on Trinity Health’s Mercy Hospital & Medical Center in severa...

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Case Study: Partnering with Detroit Medical Center (DMC) to Strengthen Its Academic Mission

NorthStar Anesthesia began managing DMC’s anesthesia services, including its residency program, in July 2015. NorthStar’s more productive and...

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What Can We Learn from the Customer Service Industry?

In the most recent Harvard Business Review, authors determined what behavioral traits contributed the most to highly ranked customer service represent...

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